Lumium Technologies ("we," "our," or "us") operates the Eckow mobile application ("Eckow" or "the App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Eckow.
1. Information We Collect
When you use Eckow, we may collect the following types of information:
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Account Information: Phone number, username, and profile details when you sign up.
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Emergency Alerts: Information you provide when sending or responding to alerts.
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Device Information: Device type, operating system, and unique device identifiers.
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Usage Data: How you interact with the app (features used, frequency, etc.).
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Location (optional): If you enable location services, we may collect your approximate location to deliver alerts relevant to your community.
2. How We Use Your Information
We use the information collected to:
- • Provide and improve Eckow's services.
- • Deliver community-based emergency alerts.
- • Authenticate users and secure accounts.
- • Process subscriptions and payments via Google Play and other payment services.
- • Send notifications and updates.
- • Ensure safety, prevent fraud, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
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Service Providers: e.g., Firebase (for authentication, notifications, analytics).
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Payment Processors: Google Play Billing for subscription services.
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Legal Authorities: If required by law or to protect safety and security.
4. Data Security
We take reasonable steps to protect your information using encryption, secure servers, and restricted access. However, no method of electronic storage or transmission is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- • Access, correct, or delete your personal data.
- • Opt out of certain data collection (e.g., location services).
6. Children's Privacy
Eckow is not intended for children under 18 (or the minimum age in your country). We do not knowingly collect data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website with a revised effective date.
8. Contact Us
If you have any questions, please contact us:
Lumium Technologies
Email: support@eckow.com
Privacy Commitment
Your privacy is important to us. We are committed to being transparent about how we collect and use your information. If you have any concerns about your privacy or data protection, please don't hesitate to contact us at support@eckow.com.